Simple, straightforward, and stress-free.
How do I place an order?
Simply browse our collections, add items to your cart, and complete checkout. You’ll receive an email confirmation once your order is placed.
Do you offer in-store pickup?
Yes! You canOrder Online, Pick Up In-Storeat checkout — choose pickup as your shipping option and we’ll notify you when your order is ready.
How long does shipping take?
Shipping times vary by carrier and selected service. We aim to process orders quickly and will update you with tracking info once it ships.
Can I change my shipping address after ordering?
If your order hasn’t shipped yet, email us right away and we’ll try to update your address.
We want you to love what you ordered.
What is your return policy?
Items must be unused and in original condition. Please contact us within the timeframe listed in our return policy to start a return or exchange.
How do I start a return?
Email us with your order number and reason for return, and we’ll guide you through the process.
Will I receive a refund or store credit?
Refunds are issued to the original payment method once the item is received and approved. Store credit may be available in certain cases.
Can I change my shipping address after ordering?
If your order hasn’t shipped yet, email us right away and we’ll try to update your address.
Other inquiries? Let's chat.
Please email us at hello@smallscreendesigns.com